Terms & Conditions

By entrusting your device to OLVO Techniques for repair, you agree to these terms and conditions.

Payment is due upon completion of the repair and notification that your device is ready for collection.

• We accept cash, major credit/debit cards, and bank transfers
• A deposit may be required for complex repairs or specialized parts ordering
• Devices not collected within 30 days of notification may be disposed to cover incurred costs

This warranty does not cover:

• Damage from misuse, neglect, accidents, liquid damage, or power surges
• Unauthorized repairs performed after our service
• Software issues unrelated to the performed repair
• Data loss or pre-existing conditions identified prior to repair
• Consumable items such as batteries (unless battery replacement was the service)

• It is your sole responsibility to back up all data before submitting
• We are not responsible for pre-existing damage not identified during initial assessment
• Our liability is strictly limited to the cost of the repair service provided

A diagnostic fee may be applicable even if:

• The device is deemed beyond economical repair
• You choose not to proceed with repair after receiving the quotation

• You will be notified via phone / SMS when your device is ready
• A storage fee may apply for devices uncollected for more than 7 days after notification
• Devices uncollected after 30 days may be disposed to recover costs

Contact us: 0777 949 777 | info@olvo.lk